Toggle navigation Training Practice Customer Survey 2019 Load unfinished survey Resume later Exit and clear survey default Caution: JavaScript execution is disabled in your browser or for this website. You may not be able to answer all questions in this survey. Please, verify your browser parameters. Training Practice Customer Survey 2019 Welcome to the 2019 Training Practice Client Survey. This annual survey forms part of our commitment to improving our service and provides an opportunity to influence not only the College's service but also the future training of veterinary nurses. Practice Details (This question is mandatory) 1 Name of Training Practice (This question is mandatory) 2 Please indicate your nearest CAW Centre Choose one of the following answers Edinburgh Huntingdon Leeds London Wigan (This question is mandatory) 3 Name of Practice IQA / PSO (Internal Quality Assurer/Placement Support Officer) (This question is mandatory) 4 Your name (This question is mandatory) 5 Your role Choose one of the following answers Practice Principal Practice Manager Head Nurse Clinical Coach Other: Survey (This question is mandatory) 6 The College of Animal Welfare Primary Centre Service aims to provide an efficient service that is to the benefit of its students, clinical coaches and training practices. Your views on our service are crucial in helping us to continuously improve. Excellent Good Average Poor N/A Overall service provided by CAW Excellent Good Average Poor N/A The service provided by your practice Quality Assurance Supervisor (QAS) Excellent Good Average Poor N/A Frequency of CAW visits Excellent Good Average Poor N/A Promptness in dealing with Clinical Coach /student queries Excellent Good Average Poor N/A Overall service provided by the Central Administration Team Excellent Good Average Poor N/A Telephone/technical support provided by CAW staff Excellent Good Average Poor N/A Courtesy/friendliness of CAW staff Excellent Good Average Poor N/A Your experience of using the College website (www.caw.ac.uk) Excellent Good Average Poor N/A Your experience of using the Clinical Coach area on the Virtual Learning Environment (VLE) Excellent Good Average Poor N/A (This question is mandatory) 7 Excellent Good Average Poor N/A Overall service provided by CAW Excellent Good Average Poor N/A The service provided by your practice Internal Quality Assurer/Placement Support Officer (IQA/PSO) Excellent Good Average Poor N/A Frequency of CAW visits Excellent Good Average Poor N/A Promptness in dealing with Clinical Coach queries Excellent Good Average Poor N/A Overall service provided by the Central Administration Team Excellent Good Average Poor N/A Telephone/technical support provided by CAW staff Excellent Good Average Poor N/A Courtesy/friendliness of CAW staff Excellent Good Average Poor N/A Your experience of using the College website (www.caw.ac.uk) Excellent Good Average Poor N/A Your experience of using the Clinical Coach area on the Virtual Learning Environment (VLE) Excellent Good Average Poor N/A (This question is mandatory) 8 Strongly agree Agree Disagree Strongly disagree N/A The services and provision provided by CAW meets our business needs Strongly agree Agree Disagree Strongly disagree N/A CAW provide a high quality training programme Strongly agree Agree Disagree Strongly disagree N/A The overall service provided by CAW offers value for money Strongly agree Agree Disagree Strongly disagree N/A 9 Please use this space for any comments relating to your answers above: (This question is mandatory) 10 How would you prefer to provide feedback in the future? (please tick) Check all that apply Hard copy form Electronic survey link Email Other: 11 Please use the space below to provide any further comments you would like to make regarding the Primary Centre service delivered by the College of Animal Welfare: Submit Load unfinished survey Resume later Please confirm you want to clear your response? Exit and clear survey ×